Learning of a loved one’s death is an emotionally challenging experience, and when it happens abroad, it can be even more daunting. However, The Department of International Relations and Cooperation (DIRCO), in collaboration with diplomatic and consular missions worldwide, provides essential assistance to the next-of-kin of a deceased South African national.
Here’s a guide on what to do in the unfortunate event of the death of a South African citizen abroad.
1. Contact DIRCO and Diplomatic Missions
Notify the nearest South African diplomatic or consular mission about the death. DIRCO, in conjunction with these missions, offers crucial support and guidance to the grieving family.
2. Let DIRCO Assist with the following:
Importing Mortal Remains
DIRCO assists in obtaining a permit for importing the mortal remains of the deceased from the Department of Health. This involves navigating through the necessary bureaucratic processes.
Undertaker Services
Family members are connected with reputable undertakers in the country where the death occurred. These undertakers play a vital role in facilitating the respectful handling of the deceased.
Transportation and Burial Options
DIRCO helps in obtaining quotes for various options, including the transportation of mortal remains, cremation, or local burial—based on the preferences expressed by the next of kin
Local Conditions and Procedures
Providing information on local conditions and procedures affecting the deceased, DIRCO ensures that the family is aware of any specific considerations related to the circumstances of the death.
3. Contact the Insurer
If the deceased had travel insurance, it is advisable to contact the insurer promptly. Establish whether the deceased is covered for circumstances involving death abroad.
Note that the South African Government does not provide financial assistance for the death of South African nationals overseas.
4. Additional Resources
For more details on the assistance provided when a South African dies abroad, you can refer to the resources available through DIRCO or contact the Department of Health at telephone number 012 395 8000.
Conclusion
Dealing with the death of a South African citizen abroad involves a collaborative effort between the grieving family, DIRCO, and other relevant authorities. While emotional support is paramount, the practical assistance offered ensures a smoother process during a challenging time.
Always reach out to diplomatic missions or the provided contact numbers for the most accurate and up-to-date information based on your specific circumstances.